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Privacy Policy

Last updated: July 6, 2019.

1. What Personal Information About Customers Does HOLIFE.com Gather?

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way.(Personally Identifiable Information: Basic information such as your name, address, telephone number or email address; Records of any correspondence in the event that you contact us.) You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.

We will only collect and use personal information which is necessary to comply with our legal obligations and to assist us to administer our business and provide you with the services you request.

Some information is automatically collected as you use the Products/Services. Other information automatically collected may include your IP address, location, mobile device information, operating system, browser type, application information, URL information such as click-through paths, identity of pages you interact with, time spent on those pages, and other information associated with how you interact with the pages and Services.

 2. How do we collect your information?

HOLIFE is committed to collecting and storing your data only as required by law.

When you visit HOLIFE's website, the following information is automatically shared by your web browser, which the HOLIFE web server automatically logs: date and time; the originating request's IP; the type of browser and operating system; the address of the page from which you came to our site; the address of the page you requested and whether your request was successful. These data might be sufficient to identify you.

Any other data that you provide unsolicited, such as an input form can also be recorded. This data might be sufficient to identify you.

Any additional data that your web browser automatically provides can also be logged. This will be the case, for example, your browser has previously stored data on your computer in 'cookies' and automates it when you request a web page within a particular domain (such as HOLIFE.com). This data might be sufficient to identify you.

If you pass personally identifiable information to HOLIFE with an identifier such as your name or contact information such as your email address, HOLIFE will save your information. In addition, all data available to HOLIFE in any of the ways described in the previous paragraph can be linked to this identifier and thus become your data.

Based on the information below, HOLIFE is committed to collecting your data directly from you and not from other parties.

This obligation is qualified as follows:

If HOLIFE reasonably believes that it is necessary to protect its economic interests, HOLIFE can collect data from additional sources. This applies especially if HOLIFE has to pay you in advance and obtains information about your creditworthiness.

If HOLIFE reasonably believes that it can deliver a better-quality service to you by collecting data from other sources. This applies in particular to consumer profile data. 

If HOLIFE processes your data directly from sources other than yours, it commits itself :

1.To do so only in the context of legal obligations

2.To do so only with your consent

3.To explain to you which sources and under what circumstances to apply them

HOLIFE is committed to explaining the purpose of the investigation in a clear and simple manner to avoid uncertain statements such as “support our operations”.

3. What do we use your information for?

3.1 To provide the Services you request:

Process your online order information, including order details, payment –method and delivery address information and to identify you at sign-in; provide you with the Services and information which you request.

3.2 To communicate with Users:

Communicate promotional offers, special events, user surveys, and other marketing communications with your consent when this is required under applicable law. The email address you provide for order processing, may be used to send you important information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

3.3 To improve our Service:

The profile you create on our website helps improve your interaction with our Products/Services. This information allows us to personalize the Products/Services; analyse how you use the Products/Services.

4. How do we protect your information?

We have implemented measures, including encryption and SSL technology, designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Your account’s privacy and security is protected by your password. In order to prevent unauthorized access to your account and personal information, you should select a strong password and protect it by limiting access to your computer. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.  

HOLIFE undertakes to store your data in a manner that ensures security against unauthorized access, modification or deletion at a level consistent with the importance of the data. 

HOLIFE undertakes to store your data only in countries where data protection at least meets the requirements of the OECD guidelines. 

HOLIFE undertakes to treat your data in a manner that ensures security against unauthorized access, modification or deletion to a level consistent with the importance of the data. 

HOLIFE undertakes to take appropriate measures to ensure the security of your data against inappropriate behavior by HOLIFE employees and contractors.

Including:

1.Training staff on privacy protection.

2. Access control to restrict access to your data by employees and contractors who have legitimate reasons to access it.

3.Especially for sensitive data, existing access rights as well as security and audit requirements must be enforced, including the identity of employees and contractors who access the data.

4.Regular reminders of employees and contractors to become aware of the importance of data protection and the consequences of inappropriate behavior

5.Declaration of appropriately strong sanctions that are applied in case of inappropriate behavior.

6.Clearly state the code of conduct and sanctions.

7.Establish processes for audits, investigations and the imposition of sanctions.

5. What About Cookies?

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools for you in the future.

On some pages of our website, third parties that provide applications through our website may set their own cookies in order to provide services, track the success of their applications or customize applications for you. For example, when you share content using a social media sharing button such as Facebook or Twitter, the social network that has created the button will record that you have done this. Because of how cookies work, we cannot access these cookies nor can the third parties access the data in cookies used by us.

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

 6. Does HOLIFE.com Share the Information to outside parties?

We have operated stores at Amazon.com or sell offerings to you at Amazon.com. Amazon.com who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates or otherwise servicing you, so long as those parties agree to keep this information confidential.

Our carries, digital agencies and Google Analytics will gather statistics on portions of our site. Suppliers allow use personal information we share with them only to perform the services we have hired them to provide in the contract.

Other than as that above, We do not sell, trade, or otherwise transfer to outside parties your personal information.

7. How long do we retain your information?

Your data will be held in accordance with the Company’s retention policy, which is available on request. In general, your data will be stored for the duration of your contractual relationship with us.

7.1 We will retain the PII that you provide while you remain a Customer of ours or as needed to provide you with products and services.

7.2 We will never retain PII about you for longer than is necessary to fulfil the purpose for which it was originally collected.

7.3 We may retain your PII after you have cancelled any contract with us if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, prevent fraud and abuse, or enforce this Policy and our Terms of Use. We may also retain PII for a limited period of time if requested by law enforcement agencies. 

8. Third party links

Some third-party services that you choose to integrate with the Services (Amazon.com) may receive personal information from your account. You authorize us to transmit your personal information to third parties when you choose to integrate their services with our Services. Information collected by such third-party services is subject to their own terms and policies.Amazon.com have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

We may engage third-party companies and individuals to perform services on our behalf (e.g., without limitation, software maintenance services, advertising serving technologies, e-mail service providers, delivery services, database management, web analytics and other services). These third parties may have access to your personal information. If they do, this access is provided so that they may perform these tasks on our behalf and they are not authorized by us to otherwise use or disclose your personal information, except to the extent required by law.

9. Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms and Conditions.

10. Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. For these reasons, we encourage you to read this Policy regularly.

11. Contact Us

If you would like to exercise one of your rights as set out above, or if you have a question or a complaint about this policy, the way your personal information is processed, please contact us e-mail: support@holife.com.